Question / Answer
Do i have to register on E-LOSTBAG® before ordering ?
No, you need at least one E-LOSTBAG® to register on E-LOSTBAG.com
Can i do more than one trip with my E-LOSTBAG® connected luggage tag ?
Yes, you can ! There are no limit.
Is there any battery in E-LOSTBAG® connected luggage tag ?
No, E-LOSTBAG® is RFID/NFC technology based. RFID/NFC is in passive mode.
I have several luggage. Do i have to buy one E-LOSTBAG® for each ?
Yes, 1 E-LOSTBAG® = 1 Luggage
Can i have more than one E-LOSTBAG® on a single account ?
You can add as many as you need E-LOSTBAG® to a single account.
Which information can i register on my account ?
There are 2 types of information you can register. Global infos (Name, Address, Contact information) and Luggage infos (Picture, Trip Itinerary, Description, Flight)
How can i know if my luggage has been identified ?
When your luggage are identified, you receive an e-mail with information of this identification. You can also see the identification history in your account and get all information of the person who identified.
Are my information stored inside the E-LOSTBAG® chip ?
No, there are no personal information stored inside the chip.
Who can read my information ?
All airlines, Lost&Found dept., luggage Handler, professional of transport. We check carefully each of our partner to preserve your confidentiality.
I am not a partner, can i identify an E-LOSTBAG® luggage tag ?
Yes. You can fill the E-LOSTBAG® identifier on the (Identify a luggage) section or directly scan it with your NFC smartphone.
They talk about it :
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